Compass ElderCare Solutions, LLC
"Serving Areas in Texas from Denton to Austin"

Letters of Appreciation

Date: May 2009

Dear Cheryl,
I can't put into words how helpful you have been to me.
Over the last five years you have become like a daughter and I appreciate all you do to assist with the care that I need.
I don't know where I would have ended up without your help.

May God Bless You!

J.P. Lewisville, Texas

Date: June 21, 2009

Dear Cheryl,
I just wanted to let you know that we finally got Jack and RuthAnne back to Alaska!
They are so happy to be home and Jack is doing remarkably well.
We can't thank you enough for everything you did for Jack.
We believe if it wasn't for you, Jack would never have been moved the the appropriate facility
and would never have recovered like he did and been able to return home.
Hopefully we'll not need your services again, but be assured if Jack and RuthAnne return to Texas, you will be the first person we call.
How I wish we had you up here in Alaska. Take care and thank you for all you did.

Jack D. Anchorage, Alaska

Date: Wednesday, June 17, 2009 7:04 PM
To: Lezli Ragland
Subject: RE: Thank you so much!
From: Suzanne & Tracy Harrison

Dear Lezli,
You have been an angel sent to us from God!

WE would be lost without your guidance and support. I tell EVERYONE about you!

Thanks, Suzanne

Date: Fri, 5 Jun 2009 21:06:49 -0500
To: info@compasseldercare.com
Subject: Lezli Ragland Recommendation

" You are very fortunate to have on your staff one of the finest social workers I have every had the privilege of working with. Since 1998, I have been able to observe her growth and development from a new graduate to a very experienced social worker. She sets the bar high with her standards, and work ethics . Her compassion and understanding of the older individual is unequaled. Her love for animals and her volunteer work with SPCA, and local shelters provides her with the knowledge regarding resources for the pets loved by her senior clients. She is able to help the grieving client after the loss of their loved furry family member. Compass Elder Care Solutions has a rare jewel in Lezli Ragland.

Stevelynn J. Pogue, RN GNP

April 7, 2009

Hi Suzanne,

" This can be a stressful, emotional time for us, and our parents. I started my journey in November 08, and totally on "unfamiliar grounds."
Although we all have different situations with our senior parents, I have to share this phenomenal person whom was referred to me. Lezli Ragland is a "Geriatric Care Manager" and she is "awesome!" She is extremely knowledgeable, educated, makes in home assessments, Senior Financial Advisor resources, she can speak on such a higher level with doctors, facilities, administration, and also not only work with the caregiver but support and counsel our parents. She has taught me so much, and a huge blessing of help and support. Here is here information below and you can click on the link to "Compass Eldercare.com." It's nice to see all the profiles of each Geriatric Care Managers. Lezli Ragland is local here in Carrollton/Farmers Branch. The company is out of Flower Mound. I hope anyone out there whom is approaching this time in their lives, whom needs help, support, and/or guidance will know all those resources are there. Here is Lezli's information:

Lezli Ragland, LCSW, C-ASWCM
www.compasseldercare.com
lezli@compasseldercare.com
972-417-3900
214-995-1336

Warmest regards,
Lorri Hillman

February 25, 2009

Hi Lezli,

" Thank you for everything today. Listening, suggesting, and sharing your knowledge! I feel some relief I have someone who can guide me on this journey.”

L.H. 2/25/2009
Dallas, TX

Dear Cheryl,

Thank you SO much for sending someone to help us during our ' health crisis' with Don's mom! Michelle is a great care manager and really put our minds at ease regarding the future plan. We now have a plan! Michelle was very professional, courteous and extremely knowledgeable about what would work best for our needs.

We learned so much through this journey with an aging parent. From Michelle and your company we have realistic goals and a plan to achieve them. Opal is stabilized, safe and most importantly...happy and empowered.

The service you offer is truly amazing. "Thank you!! Thank you!! Thank you!!"

Lisa and Don Johnson
Flower Mound, TX

February 12, 2007

"My sister was a retired schoolteacher for the Dallas Independent School District and had planned well for her retirement. Unfortunately, her physical health declined and it became necessary for her to have assistance in her daily routine. A licensed caregiver company was employed to provide this care.

Upon a routine visit by a supervisor of the company an order list was discovered for one of the caregivers. It was a very expensive list and the supervisor became suspicious. Michelle Osentowski, a social worker who had recently done work for the company, was called in to investigate as a disinterested third party.

Michelle discovered my sister had been financially wiped out and had a credit card debt of over $50,000.00, checks had been forged and a house had been bought with my sister's name on the deed.

I live over five hundred miles from Dallas and was unable to travel to Dallas to look into my sister's affairs. Michelle became my sister's advocate and actively pursued avenues of restitution. She worked tirelessly with the police and District Attorney's office trying to bring charges against the caregiver. They investigated but brought no charges because my sister was unable to testify effectively against the caregiver.

Michelle was instrumental in moving my sister to a wonderful Nursing Home and continued to visit and attend to her needs until her death. She knew what needed to be done, handled all paper work, applied for available benefits and virtually became an extension of our family in the caring of my sister.

Words fail to define the dedication of Michele to my sister and I am certain to all of her clients. I am confident no one could do a better job. "

Sincerely,
Martha S.

February 24, 2006

Cheryl,

"I don't know what I would have done without Melinda's help. She is truly a loving, caring person who gives unstintingly of her time. I will never be able to adequately express my sincere appreciation and thanks for all she has done and continues to do on my father's behalf."

Sincerely,
Christine B.
Wilmington, DE

To Whom it may concern,

Approximately 2 months ago I had the pleasure of working with Care Managers.com concerning a very  tense situation with an elderly aunt living in Dallas, Texas.  I live in close to Tampa, Florida so I had a very limited time span to travel to Dallas to check on my aunt and return to my home.
What I found in Dallas was appalling as regards treatment of my aunt - both physical and emotionally by a caregiver in the area.  Had it not been for the timely and much needed intervention of "Care Managers", this situation, if allowed to continue, would have had very tragic consequences.  "Care Managers" did a marvelous job of coordinating all aspects of my aunt's needs and her best interests to give her a safe and secure environment.  This was done with the utmost courtesy and efficiency.  Their follow up report was excellent  and given in a businesslike manner.
My "hat" is off to this fine organization and I would not hesitate to recommend them to anyone at anytime.  There is so much elder abuse in our society, it is comforting to know that places such as"Care Managers" exist to help all families in need for this type of service.
 
Very truly yours, 
Beverly S.
New Port Richey, Florida

November 20, 2002

Dear Michele,

I wanted to thank you for your assistance in helping me find a new home for my mother.

Your expertise and knowledge were extremely helpful in finding a reasonable, affordable and beautiful retirement home for her.   I appreciate the time you spent in researching the viable options for her. Your dedication and thoughtfulness really helped me through this difficult and emotional process.  

I will continue to recommend your services to my family and friends.   I certainly could not have made it through this relocation of my mother without you and your services.  

Sincerely,
Sara G.


.

Compass ElderCare Solutions, LLC never accepts fees for any referral that we make, ensuring that your family gets a completely unbiased opinion on the evaluation given.

For More Information Please Call
Texas: (972) 417-3900
Fax:    (972) 539-7006


For more information please e-mail
info@compasseldercare.com
GCM Association
Member of National Association of
Professional Geriatric Care Managers
.
© 2005 - Compass ElderCare Solutions, LLC. All rights reserved. | Site by PCs 'n Nets, LLC